Refund & Cancellation Policy
Last updated: October 2026
Cancelling An Order
You can cancel an order any time before it is shipped by contacting us on WhatsApp, phone or email with your order number. Once an order has been handed to the courier it can no longer be cancelled, but you may refuse delivery.
Damaged Or Wrong Items
If your jar arrives damaged, leaking, tampered with or is not what you ordered, contact us within 48 hours of delivery with your order number and clear photos of the product and packaging. After verification we will send a replacement or refund the amount.
Returns
As these are consumable health products, opened or used jars cannot be returned. Unopened, sealed jars may be returned within 7 days of delivery in their original condition.
How Refunds Are Paid
- Online payments are refunded to the original payment method (card, UPI, net banking or wallet). Refunds are initiated within 2 business days of approval and usually reach your account in 5–7 business days, depending on your bank.
- Cash on Delivery orders are refunded by bank transfer / UPI to details you share with us.
- If shipping was charged, it is refunded only when the return is due to our error.
Contact
Write to saleem@amiratrading.com or call +91 79894 74489 and quote your order number so we can help quickly.